Introduction

At Happy, we are dedicated to revolutionizing workplace productivity and collaboration through our innovative AI-enhanced coaching platform. Our software leverages advanced behavioral science to provide personalized insights and recommendations, helping teams improve communication, collaboration, and overall performance. As we integrate seamlessly with tools like Slack, Email, and Microsoft Teams, ensuring the security and privacy of your data is our utmost priority. This document outlines the safety & security measures we employ to protect your information and maintain a secure and reliable platform.

Trusted Cloud Services

Our platform is built on the trusted infrastructure of Amazon Web Services (AWS), known for its high security, reliability, and scalability. By utilizing AWS, we ensure that our services are always available and protected against potential threats.

Robust Platform Design

Happy's platform is designed with security and efficiency in mind. Our system architecture supports smooth and secure interactions between users and the platform. We ensure that all data exchanges are safe and that our systems are easy to maintain and scale as your organization grows.

Intelligent Data Use

We use AI-enhancement to personalize the coaching and insights delivered to users. Our AI analyzes interaction patterns to offer recommendations that enhance team communication and productivity. Importantly, all data processing remains secure and confidential, ensuring your organization's information is protected at all times.

Secure Data Management

All data is securely stored in a managed database provided by AWS, ensuring it is always available and protected. Our data storage solutions are designed for high security and reliability, keeping your information safe.

Seamless and Secure Integrations

Slack Integration

Our platform integrates seamlessly with Slack, allowing secure authentication and data exchange. We only request the minimum permissions necessary to operate, ensuring your privacy and security. For example, we can view messages in channels and direct messages where Happy is added, but we do not monitor or store the content of these messages.

Microsoft Teams Integration

Happy also integrates with Microsoft Teams, adhering to strict security standards. This includes reading user profiles and calendar data, maintaining secure access, and creating tabs in Teams, all while respecting user privacy.

Comprehensive Data Security

Data Encryption

We protect all data exchanged between our servers and your devices using industry standard encryption methods. This ensures that your information remains confidential and secure during transmission.

Secure Authentication

We use robust authentication methods to manage user access to our platform. This includes short-lived access tokens and role-based access control to ensure users have the appropriate permissions. Our secure authentication processes help protect your data and maintain the integrity of our platform.

Privacy Practices

At Happy, we take your privacy seriously. We currently do not analyze, store, or log the content of your messages in Slack, Email, or Teams. Instead, we analyze communication styles and patterns based on behavioral science to provide aggregated insights, ensuring that individual message content remains private.

Conclusion

At Happy, we are committed to providing a secure and reliable platform that you can trust to enhance your team's performance. Our comprehensive security measures, robust architecture, and strict privacy practices ensure that your data is protected at all times. If you have any further questions or require additional details, please do not hesitate to reach out.